Account and data deletion

If you cannot access the Zihnex: Self-Discovery app, you can submit an account deletion request from this page. You can also start the same process in the app via Settings → Data deletion.

What is deleted?

Account identity and profile fields
In-app work records stored in the cloud
Push token associations
Sharing permissions (future access is revoked)

Audit records that must be retained for legal or security reasons are removed from backups or anonymized within 90 days (Phase 1.5 retention matrix).

How to submit a request

Use the email address you signed in with in the app.
info@zihnex.com.tr with the subject «Account deletion request — Zihnex: Self-Discovery».
After identity verification, the request is processed (target: within 30 days).

Note: Logging out is different from deleting your account. Logging out hides account data on the device; account deletion removes cloud-related data.